@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.relative{position:relative}.block{display:block}.grid{display:grid}.hidden{display:none}}:root{--navy:#080f1e;--navy-2:#0d1830;--navy-3:#122142;--crema:#efeae0;--muted:#9aa3b2;--bronce:#9a7c4a;--bronce-2:#b59a5c;--line:#9a7c4a47;--line-2:#9a7c4a80;--urgente:#c9614c;--alta:#b59a5c;--media:#6e7b8a;--ok:#6fa88a}*{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--navy);color:var(--crema);-webkit-font-smoothing:antialiased;background-image:radial-gradient(1200px 600px at 80% -10%,#9a7c4a0f,#0000 60%);background-attachment:fixed;font-family:Inter,system-ui,sans-serif}h1,h2,h3{margin:0;font-family:Fraunces,Georgia,serif;font-weight:500;line-height:1.1}a{color:inherit;text-decoration:none}.wrap{max-width:1180px;margin:0 auto;padding:28px 22px 64px}.row{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.between{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:14px;display:flex}.muted{color:var(--muted)}.eyebrow{letter-spacing:.18em;text-transform:uppercase;color:var(--bronce-2);font-size:11px}.h-title{font-size:clamp(26px,4vw,40px)}.section-title{margin-bottom:12px;font-size:20px}.hairline{background:var(--line);border:0;height:1px;margin:22px 0}.nav{border-bottom:1px solid var(--line);background:var(--navy);align-items:center;gap:22px;padding:16px 22px;display:flex;position:sticky;top:0}@supports (color:color-mix(in lab, red, red)){.nav{background:color-mix(in srgb, var(--navy) 88%, transparent)}}.nav{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:20;flex-wrap:wrap}.nav .brand{color:var(--bronce-2);letter-spacing:.02em;font-family:Fraunces,serif;font-size:19px}.nav a{color:var(--muted);border-bottom:1px solid #0000;padding-bottom:2px;font-size:14px;transition:color .15s,border-color .15s}.nav a:hover{color:var(--crema)}.nav a.active{color:var(--crema);border-color:var(--bronce)}.card{background:var(--navy-2);border:1px solid var(--line);border-radius:4px;padding:18px;transition:border-color .15s,transform .15s}a.card:hover{border-color:var(--line-2);transform:translateY(-2px)}.grid{gap:14px;display:grid}.grid-cards{grid-template-columns:repeat(auto-fill,minmax(270px,1fr))}.kpis{background:var(--line);border:1px solid var(--line);border-radius:4px;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:1px;display:grid;overflow:hidden}.kpi{background:var(--navy-2);padding:16px 16px 18px}.kpi .num{color:var(--crema);font-family:Fraunces,serif;font-size:clamp(24px,3.4vw,34px);line-height:1}.kpi .num.accent{color:var(--bronce-2)}.kpi .lab{letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-top:8px;font-size:10.5px}.kpi .sub{color:var(--muted);margin-top:4px;font-size:12px}.chip{letter-spacing:.06em;text-transform:uppercase;border:1px solid var(--line-2);color:var(--crema);border-radius:2px;align-items:center;gap:6px;padding:3px 9px;font-size:11px;display:inline-flex}.chip:before{content:"";background:var(--muted);border-radius:50%;width:7px;height:7px}.chip.urgente:before{background:var(--urgente)}.chip.urgente{border-color:var(--urgente)}@supports (color:color-mix(in lab, red, red)){.chip.urgente{border-color:color-mix(in srgb, var(--urgente) 60%, transparent)}}.chip.alta:before{background:var(--alta)}.chip.media:before{background:var(--media)}.btn{font:inherit;cursor:pointer;color:var(--muted);border:1px solid var(--line);background:0 0;border-radius:2px;padding:7px 13px;font-size:13px;transition:all .15s}.btn:hover{color:var(--crema);border-color:var(--line-2)}.btn.is-active,.btn-primary{color:var(--navy);background:var(--bronce);border-color:var(--bronce);font-weight:600}.btn-primary:hover{background:var(--bronce-2);color:var(--navy)}.field{font:inherit;background:var(--navy);color:var(--crema);border:1px solid var(--line);border-radius:3px;padding:9px 11px;font-size:14px}.field:focus{border-color:var(--bronce);outline:none}select.field{cursor:pointer}.chart{grid-auto-columns:1fr;grid-auto-flow:column;align-items:end;gap:6px;height:150px;padding-top:8px;display:grid}.chart .col{flex-direction:column;justify-content:flex-end;align-items:center;gap:6px;height:100%;display:flex}.chart .bar{background:linear-gradient(180deg, var(--bronce-2), var(--bronce));border-radius:2px 2px 0 0;width:100%;max-width:26px;min-height:2px;transition:height .3s}.chart .bar.dim{background:var(--navy-3)}.chart .tick{color:var(--muted);white-space:nowrap;font-size:10px}.caso{background:var(--navy-2);border:1px solid var(--line);border-radius:4px;padding:12px 14px}.caso[open]{border-color:var(--line-2)}.caso summary{cursor:pointer;align-items:center;gap:10px;list-style:none;display:flex}.caso summary::-webkit-details-marker{display:none}.caso pre{white-space:pre-wrap;color:var(--muted);margin:12px 0 2px;font-family:Inter,sans-serif;font-size:13px;line-height:1.55}.cal{background:var(--navy-2);border:1px solid var(--line-2);border-radius:4px;width:280px;padding:14px}.cal-head{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.cal-grid{grid-template-columns:repeat(7,1fr);gap:2px;display:grid}.cal-dow{color:var(--muted);text-align:center;text-transform:uppercase;letter-spacing:.05em;padding:4px 0;font-size:10px}.cal-day{aspect-ratio:1;color:var(--crema);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:3px;font-size:13px}.cal-day:hover{background:var(--navy-3)}.cal-day.out{color:#3b4660;cursor:default}.cal-day.in-range{background:#9a7c4a2e}.cal-day.edge{background:var(--bronce);color:var(--navy);font-weight:600}.popover{z-index:40;margin-top:8px;position:absolute}@media (max-width:600px){.wrap{padding:18px 14px 48px}.nav{gap:14px;padding:12px 14px}}.chat{flex-direction:column;gap:8px;display:flex}.chat-day{text-align:center;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;margin:8px 0 2px;font-size:11px}.burbuja{border:1px solid var(--line);border-radius:8px;max-width:78%;padding:8px 11px}.burbuja.cli{background:var(--navy-3);border-bottom-right-radius:2px;align-self:flex-end}.burbuja.bot{background:#9a7c4a1a;border-bottom-left-radius:2px;align-self:flex-start}.burbuja-quien{color:var(--bronce-2);letter-spacing:.04em;margin-bottom:3px;font-size:10.5px}.burbuja-txt{color:var(--crema);white-space:pre-wrap;word-break:break-word;font-size:13.5px;line-height:1.5}.bandeja{background:var(--line);border:1px solid var(--line);border-radius:4px;grid-template-columns:300px 1fr;gap:1px;min-height:440px;display:grid;overflow:hidden}.bandeja-col{background:var(--navy-2);max-height:72vh;overflow-y:auto}.bandeja-chat{background:var(--navy-2);max-height:72vh;padding:12px 14px;overflow-y:auto}.bandeja-lista{flex-direction:column;display:flex}.bandeja-fila{border-bottom:1px solid var(--line);flex-direction:column;gap:6px;padding:11px 13px;transition:background .12s;display:flex}.bandeja-fila:hover{background:var(--navy-3)}.bandeja-fila.sel{background:var(--navy-3);box-shadow:inset 2px 0 0 var(--bronce)}.bandeja-top{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.bandeja-nombre{font-family:Fraunces,serif;font-size:14px;font-weight:500}.bandeja-volver{color:var(--bronce-2);margin-bottom:8px;font-size:13px;display:none}@media (max-width:760px){.bandeja{grid-template-columns:1fr}.bandeja.abierta .bandeja-col,.bandeja:not(.abierta) .bandeja-chat{display:none}.bandeja.abierta .bandeja-volver{display:inline-block}}.caso-conv{border-top:1px solid var(--line);margin-top:12px;padding-top:10px}